Together with Peach 20/20's Peter Martin and Siân Harrington, Co-Founder and Editorial Director of The People Spaces, we’ve gathered insights from leading sector voices and explored how AI can revolutionise frontline productivity while preserving the soul of Hospitality.
“AI: The People Equation” is a summary of these conversations and aims to bridge the gap between optimism and pragmatism, offering a balanced view of how AI can drive meaningful productivity gains while acknowledging the potential challenges.
"The biggest opportunity we can directly influence is productivity."
Laura Wood, CFO, CĂ´te
This whitepaper is packed with practical insights - including 10 recommendations for a successful 2025 agenda - for CEOs, COOs, CPOs, and senior leaders on how AI can be a powerful ally in driving efficiency, enhancing guest experiences, and engaging teams.