The Sona Blog
News, research and insights from the world of frontline work
What Hospitality need to know about the Employee Rights Act
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
In conversation with Kate Nicholls
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, they reflect on the forces shaping hospitality today and what’s coming next.
New integrated partnership launched with Grateful
Sona and Grateful announce integrated partnership.
Sona and Signature Senior Lifestyle announce partnership
: Signature Senior Lifestyle chooses Sona’s sector-specific platform to unify HR, scheduling and payroll – empowering managers to focus on 5-star resident care.
Richard Tallboy joins Sona as CIO Advisor
Sona has announced the appointment of Richard Tallboy as Chief Information Officer Advisor, a newly created executive advisory role designed to accelerate the company’s enterprise strategy and deepen its expertise across key areas of hospitality operations.
Navigating the new employment landscape for Social Care
Explore the key takeaways from Sona’s Breakfast Briefing on the Employment Rights Bill, which covers expert insights on zero-hours contracts, day-one rights and preparing for April 2026 reforms.
Why Great Hospitality Starts With Better Decisions
In the latest episode of the Tech on Toast Podcast, our co-founder and CTO Ben Dixon sat down to talk about one of hospitality’s biggest (and most misunderstood) challenges: people.
Latest Insight from Sona & CGA by NIQ
This year has been a pivotal year for AI developments and it's evident the technology is deepening its role in hospitality, as the Business Confidence Survey from CGA by NIQ and Sona reveals – but weak confidence about investment and knowledge are holding back productivity gains.
New customer: Loungers
As a rapidly growing 300-site business operating across three brands, Loungers needed a solution that could help them harness the latest tech and AI to achieve their strategic priorities, while continuing to deliver great hospitality.