An ROI matrix for large operators rolling out digital solutions
Leaders in large organisations will find many options when it comes to buying new tech.
This is why we chose to collaborate with Found by Lottie and focus on two solutions that can have a direct financial RO: Workforce Management (WFM) and Customer Relationship Management (CRM).
This report provides practical details regarding the costs vs. ROI matrix, implementation steps, and the impact of next-generation solutions on operational, HR, and marketing departments.