Debbie Price, CEO of large residential provider Coverage Care Services, will share her journey through the rigorous selection process for Sona’s Scheduling and HR solutions. Driven by the need to digitise paper-based HR records and achieve seamless integration between scheduling and HR tools, Debbie’s team prioritised simplicity, configurability, and data accuracy.
She’ll outline:
- the key questions her buying committee used during the assessment process
- the priorities they established to ensure staff satisfaction and compliance
- how they measured the success of their phased implementation, including KPIs like payroll accuracy, manual task reduction, and scheduling accuracy
