Hospitality is facing a productivity challenge that’s about more than efficiency — it’s about people. With rising costs, recruitment pressures, and growing expectations for employee experience, leaders are rethinking how technology, communication, and culture come together to drive performance on every shift.
In this exclusive session, hosted by Paul Watson, VP of Hospitality at Sona, a panel of industry experts will unpack the latest People & Productivity Insights research from KAM and explore how operators can turn data into action.
👉 Access the full research report here.