Sona

New integrated partnership launched with Grateful

Written by Russ Kenyon | Feb 12, 2026 10:18:35 AM

Sona, a leading Workforce Management (WFM) platform for frontline teams, has partnered with Grateful to create a cutting edge integration.

Sona and Grateful now work together to streamline how teams are managed and rewarded, using technology designed for fairness and ease.

Both Sona and Grateful are built around the same principle: empower people with smart technology, and outstanding customer experiences will follow.

About Sona: Backed by Google’s Gradient Ventures, Sona is the next-generation workforce management solution for large Social Care providers, where consumer grade design is matched by AI-driven decision making. Sona combines end-to-end WFM functionality - including Scheduling, Time & Attendance, HR and Payroll - with truly intelligent AI capabilities that enable real-time actionable insights geared towards driving growth and increasing employee satisfaction.

About Grateful: Grateful is simplifying and streamlining the tipping and management process with innovative products. From QR/NFC applications to EPOS integration and upcoming Tap & Tip POS terminals, we are constantly developing solutions to improve the service industry.