The Sona Blog
News, research and insights from the world of frontline work
High staff churn in H1 could be costing you peak season revenue
Staff churn has always been treated as an HR problem. Something to monitor, report on, and accept as part of life in hospitality. But what if it's actually a revenue problem?
Workforce strain, digital capability and resilience in adult social care
Adult social care is no stranger to pressure. Workforce shortages, rising costs, increasing acuity and operational complexity are no longer temporary challenges; they are now the day-to-day reality.
From dashboards to decisions: what hospitality operators really want from AI
We recently brought together a group of senior hospitality leaders for a closed-door workshop in London. No demos. No sales pitches. Just an honest conversation about what's genuinely helping operators today, and what still isn't.
What Hospitality need to know about the Employee Rights Act
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
In conversation with Kate Nicholls
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, they reflect on the forces shaping hospitality today and what’s coming next.
New integrated partnership launched with Grateful
Sona and Grateful announce integrated partnership.
Sona and Signature Senior Lifestyle announce partnership
: Signature Senior Lifestyle chooses Sona’s sector-specific platform to unify HR, scheduling and payroll – empowering managers to focus on 5-star resident care.
Richard Tallboy joins Sona as CIO Advisor
Sona has announced the appointment of Richard Tallboy as Chief Information Officer Advisor, a newly created executive advisory role designed to accelerate the company’s enterprise strategy and deepen its expertise across key areas of hospitality operations.
Navigating the new employment landscape for Social Care
Explore the key takeaways from Sona’s Breakfast Briefing on the Employment Rights Bill, which covers expert insights on zero-hours contracts, day-one rights and preparing for April 2026 reforms.