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The only Agentic WFM platform

Give your team superpowers.

Discover Agents

Machine Learning is not Agentic AI

But lots of people will try and tell you it is. All modern workforce management platforms use machine learning, Sona is the only one that gives you access to Agentic AI.

Machine learning

Static tables and dashboards that you can look at to help with your decision making

Industry standard for the last 15 years

Relies entirely on human operators to check and make the right decisions

Cannot adapt to new situations

Great for forecasting, not good at driving action

Agentic AI

Autonomous goal seeking agents that collaborate with you to reach objectives

Only became possible in the last 6-12 months

Brings opportunities and issues to your attention as and when they happen

Chains tasks, conducts research, and adapts to new situations

Acts as a collaborative partner to drive behaviour across all stakeholders

Over 1000 agents available today in Sona

Scheduling Agent Ensure changes in forecast are always reflected in the roster
Wellbeing Agent Get warned before it's too late and retain your best employees
Compliance Agent Perfect compliance with a perfect audit trail
HR Assistant Questions on policies, procedures, and operations answered in realtime
BI Analyst An infinte team of world class BI analysts available across your organisation
Capability Agent Monitor team capability at all times and ensure it aligns with the days work
Oversight Agent Ensure your managers are on the floor at your most important times
Holiday Agent Pro-actively manage holiday bookings to maximise visibility and utilisation
Timecard Agent Increase payroll accuracy while dramatically reducing time spent on admin
Sales Opportunity Agent Flag opportunities to drive up sales across your organisation
Contract Mix Agent Flag opportunities to improve utilisation by adjusting contact mix
Integrations Agent Automatic deep extraction of related data from other systems
Scheduling Agent

Make every manager your best manager

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Take what your best managers do and use agents based on their behaviour to up-skill everyone to their standard

If you're building a roster, receive nudges about what matters most whether it's maximising sales, managing costs or ensuring compliance

If you're browsing HR records, receive advice on managing holiday, retaining your best teams, and driving employee wellbeing

When you need more information, use inline chat to dive into the story behind the suggestion

Book a demo
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HR Assistant Agent

An in-app support assistant for every team member

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Understands all of your policies, handbooks, and operating manuals 

Offers your employees instant, personalised answers at any time 

Managers save time and employees ask questions they otherwise wouldn't

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BI Analyst Agent

Give every location a world-class BI analyst

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Finally get real-time, accurate answers to "how are we performing today," and - more importantly - "based on what happened today, what should I change tomorrow?" 

Ask live "why" questions while viewing dashboards 

Use Sona Deep Research to ask complex questions such as "what drove the difference in financial performance this week vs last" and receive comprehensive, personalised reports

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Agent Inbox

Your 24/7 workforce

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Brief your agents on what matters and receive the precise information you need, when you need it

Have your agents propose a course of action and approve it with one click from your phone or browser

Deep integration with all of your WFM systems allows actionable daily digests, tailored to your role and to how you run your business

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All supported by everything Sona is already known for

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Best in class forecasting - consistently more accurate two weeks out than other industry leaders are the day before

An Auto-scheduling system that not only creates the perfect achievable roster automatically, but goes all the way through to who should work which shift

A bottom up productivity modelling suite that consistently ranks as the most advanced on the market

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Switch to a future-proof WFM solution

Find out the modern way to manage, engage, and delight your employees.

Book a demo