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What is next-generation Workforce Management?
This essential guide explains the evolution of WFM and why AI-driven technologies will influence the way organisations are run in the long-term.
Reports and resources
Downloadable templates, reports and guides from Sona.
Rethinking your team app experience to drive performance
PUBLISHED: July 2024
+ insights into what motivates young Hospitality staff to stay
This report provides insights into the impact of employee apps on retention, productivity and work culture.
AI in Social Care
PUBLISHED: July 2024
Our Head of Product Richard demystifies AI's impact on large Care providers.
Hotel KPI Cheat Sheet
PUBLISHED: July 2024
Reveal the metrics Hotel leaders will track in 2025...
How to invest in Social Care solutions that pay for themselves
PUBLISHED: June 2024
An ROI matrix for large operators rolling out digital solutions
Leaders in large organisations will find many options when it comes to buying new tech...
The top staff benefits that drive revenue
PUBLISHED: May 2024
Top takeaways for multi-site leadership teams in Hospitality
30% of respondents plan to leave in the next 12 months, costing 1000+ employee organisations £1.6m on average.
INFOSHEET: Quarterly HR check-in
PUBLISHED: April 2024
Over the first quarter of 2024, we surveyed an exclusive set of senior HR and Recruitment leaders across Care organisations - learn more in this infosheet.
INFOSHEET: Top 6 insights to improve the Hotel employee experience
PUBLISHED: April 2024
Discover why Hotel employees are leaving the sector, where they're going, and how to win them back.
ROI comparison of Social Care digital solutions
PUBLISHED: February 2024
Simplify the tech purchase process for your Social Care organisation with this ROI analysis.
Trailblazers 2024
PUBLISHED: February 2024
Innovation and dedication to caring for others go hand in hand.
Each year, we’re committed to showcasing a different set of Social Care leaders who bring a fresh approach and change how services are delivered in their organisation
Strategic KPIs for Social Care
PUBLISHED: February 2024
Reveal the metrics leaders will track in 2024...
The Big Reshuffle (Part 2)
PUBLISHED: December 2023
Why are people joining Social Care and how to retain them?
This report continues the conversation started in Part 1, and offers practical insights and solutions that help leadership take action and implement relevant changes by focusing on why people join the Health and Social Care sector.
The Hire & Retain Playbook
PUBLISHED: November 2023
Are you really going above and beyond to win and retain staff? Take the quiz now to get your actionable recruitment & retention tips, all tailored to your organisation!
Beyond Job Boards
PUBLISHED: November 2023
10 creative Social Care recruitment tactics
A resource to help you expand your recruitment strategy beyond the tried and tested, and share ten ways you can reach more applicants and fill your open roles.
Mapping the Hospitality Exit
PUBLISHED: November 2023
Why are Hospitality workers leaving the industry, and what can you do to retain them?
This report looks at the trends seen in the last year, and highlights how Hospitality organisations can improve recruitment and retention in order to deliver an exceptional customer experience.
The Big Reshuffle (Part 1)
PUBLISHED: September 2023
Why are people leaving Social Care, and where are they going?
This report looks at the trends seen in the last year, the meaningful changes compared to 2022, and highlights how Social Care organisations can improve recruitment and retention, and better target the needs of those who receive care.
How do hospitality operators gain a competitive advantage?
PUBLISHED: July 2023
10 practical strategies to boost your sales per labour hour
These practical strategies will help your hospitality organisation gain a competitive edge by boosting sales per labour hour (SPLH). Provide a few details to get instant access!
15 top employee retention tactics for social care
PUBLISHED: June 2023
Showing appreciation is crucial for staff retention in the care industry.
Our latest report provides 15 practical ways to boost team morale with proven examples from across the sector. Provide a few details to get instant access!
Social Care KPI cheat sheet
PUBLISHED: June 2023
Sona's KPI Cheat Sheet is designed to provide clear metrics to track progress and make informed decisions specifically within the Care industry.
Digital Investment in Social Care
PUBLISHED: April 2023
The digital revolution has arrived.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months - and you can access the results right here.
Free employee exit interview templates
PUBLISHED: April 2023
Our set of handy templates is designed to help you improve your employee experience and retention rates, covering the key questions you should consider asking any future leaver.
Trailblazers 2023
PUBLISHED: February 2023
Social Care is on the brink of a digital revolution. We believe that’s because there’s a growing cohort of professionals across the sector with almost insatiable appetites for transformation.
So we created Trailblazers to celebrate some of those leaders and showcase the ways they are bringing fresh thinking and innovation to how care services are delivered and care providers are run.
Communications style quiz
PUBLISHED: January 2023
Take our bespoke quiz, designed to help you understand your communication style and provide tips to improve your communication with others.
ROI calculator
PUBLISHED: January 2023
See how much time and money could you save with Sona's award-winning shift management software.
Free employee rota template
PUBLISHED: December 2022
Balance employee shifts, overtime, contracted hours and payroll in one free downloadable Excel rota template or Google sheet.
Appreciation Matters
PUBLISHED: November 2022
Employee recognition programs are no longer a 'nice-to-have' - they are a must.
Our survey of 500 UK Health & Social Care employees highlights both the pivotal role of recognition in improving retention rates and the urgent need to address a perceived lack of appreciation in the sector.
Flex Appeal
PUBLISHED: October 2022
58% of care sector employees don't believe work-life balance exists in the care sector.
We surveyed 750 UK care sector employees to understand their attitudes towards flexible working and what these mean for providers looking to increase their ‘flex appeal’.
The Big Exit Interview 2022
PUBLISHED: August 2022
Why are health and social care workers leaving... and where are they going?
1 in every 10 health and social care workers could leave the sector this year. This represents an opportunity for care organisations to rethink how they support, engage and motivate their staff.
Rethinking Retention
PUBLISHED: May 2022
We surveyed 750 UK-based employees in the care sector to find out how they feel about their current work situations and what matters most to them when making job decisions.
The results suggest the ongoing staffing challenge in care could worsen this year. But this represents an opportunity for care organisations to rethink how they support, engage and motivate their staff.