The Hospitality operator's simple guide to understanding Agentic AI

A plain-English field guide to the next leap in workforce tech in the Hospitality sector. Learn how Agentic AI can cut labour costs by percentage points, improve employee wellbeing, and elevate guest experience — all while keeping HQ firmly in the know.

What's inside:

• AI vs Agentic AI explained — simple analogies that make the difference clear

• Real hospitality use cases — from rota building to boosting midweek bookings

• The Enthusiasm Report — track adoption by manager and location

• Exceptions & impact reporting — see where AI is working (and where it’s not)

• Action plan & checklist — practical steps to get started today

This guide is designed for multi-site Hospitality operators — including Hotel groups, Casual Dining, QSR, Pubs, and Bars. Whether you’re an Ops Director, CFO, or GM, you’ll come away with a clear understanding of how to keep standards aligned while giving teams the tools they need to succeed.