Adult social care insights: workforce stability, digital impact and financial confidence

Developed in partnership between Sona and Care England, this research explores the realities facing adult social care providers across England — and what’s shaping workforce stability, operational resilience, and financial confidence.

Inside, you’ll discover:

• How reliance on overtime, agency staff, and workarounds quietly increases cost, burnout, and operational risk

• Why digital maturity has become a critical stabiliser for workforce planning, financial confidence, and quality delivery

• Practical, evidence-based actions leaders can take to strengthen workforce stability and operational resilience