What Hospitality need to know about the Employee Rights Act
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.

Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 3 min read
We brought together hospitality leaders, operators and employment law experts to unpack what the Employee Rights Act will really mean for hospitality.
| 2 min read
In this wide-ranging conversation, Kate Nicholls, Chair of UKHospitality, joins Paul Watson from Sona for a discussion facilitated by Mark Stretton, CEO at Fleet Street. Together, they reflect on the forces shaping hospitality today and what’s coming next.
| 2 min read
Sona and Grateful announce integrated partnership.
PUBLISHED: November 2025
While PAUL doesn’t track a huge amount of detailed metrics, it’s still a strong story for us — especially as a festive hook. The case study highlights:
How PAUL UK is using Sona to simplify scheduling and operations
The impact on manager time and team communication
Why Sona supports consistency across a multi-site retail bakery model
Their experience rolling out and adopting the platform across stores
PUBLISHED: September 2025
Sona and Pineapple have collaborated for a first-of-its-kind benchmark report, based on data from over 35,000 employees. This report reveals what’s really driving retention and performance in Hospitality.PUBLISHED: September 2025
Hospitality boards are rethinking productivity—not just as cost-cutting, but as a driver of growth, guest satisfaction, and team engagement.
Luxury care home group
Angela's passion for making Social Care a great place to work has helped make Majesticare one of the most exciting and forward-thinking employers in the sector. The company has won multiple awards for its care and culture, and Angela has also been personally recognised for driving those efforts - last year, we were delighted to present her with the 'Leader of the Future' prize at the Leaders in Care Awards.
Innovation can be found throughout Majesticare, starting with their homes. They are one of the first groups to introduce Alexa Smart Properties, enabling residents to use simple voice prompts to connect with family, friends and those who care for them.
When it comes to looking after and championing their staff, their offer includes their STARhub for a wide range of leisure and retail discounts and savings, Care Friends for recruitment referrals, and Sona for digital shift access. Then there is the standout Star Awards, enabling all team members to nominate a colleague who deserves recognition and a night of celebration to hand out the awards to the winners.
Angela isn't just driving change within her organisation, either. Outside of the 'day job', she is a founding member of the Care Society and a founding partner and organising committee member for Championing Social Care, chairing its annual Care Sectors Got Talent competition and showcase.