Assign to Agency

Better outcomes and higher satisfaction

We know that having carers who are familiar with the people you support is essential for providing effective person-centred care. This familiarity helps the caregiver better understand individuals’ needs and preferences, leading to better outcomes and higher satisfaction.

We also know it isn't always possible to fill every shift with your own team members, and that's where our 'Assign to Agency' feature can help.

Lower your agency costs

Our e-scheduling software comes with built-in features dedicated to helping you track and reduce your agency spending.

• Our Shift Filler feature automatically matches your contracted staff with relevant vacant shifts you need to fill.
• Mark vacant shifts as 'open' while building/amending the rota - all staff can then see and instantly claim any unfilled shifts in the Sona app.
• Our customers have reduced agency spending by up to 40% through better utilisation of their contracted workforces.