Learn more about the three digital systems at the core of Care operations.
for frontline teams
Forget spreadsheets and old-fashioned systems that can no longer keep up with the needs of modern frontline workforces.
The time is now for next-generation workforce management.
shifts created via Sona
Trusted by frontline companies around the UK and Ireland
All of the fundamental reporting, integration and security functionality you'll require.
All the workforce operations tools you need to run your business efficiently
HR built for frontline teams, integrated with your schedule and payroll
Delight and engage your workforce with consumer grade tech
Ensure your financial and payroll operations are running efficiently
Fill multi-site schedules in seconds
Staff shortages and short notice changes are a constant headache for managers. Sona helps you build full schedules in minutes.
- Dynamic templates
Create and save custom templates so you can populate schedules in minutes.
- Assign shifts
Managers can bulk-assign shifts to fit recurring shift patterns.
- Shift Filler
Managers can set 'open' shifts that available staff can pick up as they choose.
Save over 5h per week for your managers
Reduce payroll errors with real time T&A and simplify your processes.
- Location verification
Managers can trust the hours recorded by employees thanks to geotagging technology that confirms employees were at the correct location.
- Easy exception handling
Whether an employee clocks in late or there are unexpected rota changes, the system streamlines exception management.
- Accurate hours & payroll data
With our manager approval system and hours tracking feature, it's easy to only pay for hours worked.
Fill 50% more shifts with your own staff
A 'shift marketplace' that shows employees the available overtime shifts they can claim in seconds.
- Maximise shift fulfilment
Fill up to 50% more shifts using your own employees, eliminating the need for expensive agency staff and ensuring consistency.
- Automated management
Save managers over 5h each week by automating shift filling processes and avoiding manual calls with our dedicated app.
- Boost employee engagement
Double the number of staff regularly claiming extra shifts, resulting in higher satisfaction, improved engagement, and increased retention.
Reduced costs and higher user satisfaction
Ensure shifts are covered by your own staff and maintain consistency of care.
- Automated shift assignment
If a shift isn't picked up by a team member 24h prior, it can be assigned to a preferred agency worker from supplier lists, ensuring shifts are always covered.
- Streamlined notifications
Agencies are automatically alerted once a shift has been assigned to their staff, significantly reducing the administrative tasks for managers.
- Enhanced operational efficiency
Boost both care outcomes and operational predictability by always knowing who is working and when.
A convenient way to view and search your employees
With all your employee data and records in one integrated HR system.
- Flexible permissions
Ensure people only see a suitable subset of employees, such as their direct reports or department.
- Customisable system
To match the structure of your organisation, providing a seamless experience when managing employee data.
- Employee tracking
Streamline your HR workflows, and improve your overall efficiency.
Make employment changes easy for managers and effective for staff
An easy-to-use employee database that integrates with your scheduling system.
- Employment history
Ensures you have an accurate representation of your employees' employment history at all times.
- Multiple contract support
Eases the process of managing people who hold multiple roles at the same time.
- Scheduled promotions
Enter promotions ahead of time with effective dates that automatically update permissions, contracted hours and rates of pay for more efficient management.
Handle your data securely and efficiently
Protect sensitive employee data and make managers' lives easier.
- All documents in one place
Upload of any kind of document against employee records, from visas to professional certifications, ensuring everything is in one place and easily accessible.
- Structured data
Store structured data against documents, enabling you to add an expiry date to files such as visas, along with notifications that ensure you are always up-to-date.
- Automatic notifications for expiry dates
Handle professional certifications safely thanks to expiry alerts, ensuring your employees' qualifications are always up-to-date and your business is compliant with industry standards.
Monitor team morale and reduce preventable turnover
Know how your workforce is feeling in real time and take preventative action to avoid churn
- Early warning system
Identify employees at risk of leaving before it's too late and increase your retention rate.
- Shift feedback
Enable managers to take timely action in order to support an employee that's struggling with an easy feedback loop.
- Supportive environment
Create a supportive work culture with features that promote employee wellbeing.
Share company-wide updates with a single click
Support employees by sharing news and success stories across the organisation.
- Celebrate milestones
Promote employee wellbeing by making people feel seen and valued within your organisation.
- Share important news
Newsletters can be overlooked and lack the community aspect a newsfeed can bring to your company's announcements.
- Simplify workflows
Our digital newsfeed gives you a quick, simple and unobtrusive way to share important news and information.
Ensure great work is always noticed
Show staff you appreciate their efforts and embed a culture of recognition into your organisation.
- Send messages of praise from anywhere
Send personalised messages of appreciation to staff in seconds using the built-in templates and prompts.
- Instant recognition
Staff get a notification to open up the app and see they've been thanked for a job well done.
- Boost your employer NPS
3 in 4 employees who receive recognition on a monthly basis say they are satisfied in their role.
A few of our customers
The app we have waited years for! Sona has been a time saver and a stress reliever.
We cut agency hours by 63% within the first three months of using Sona.
Head of HR, Advinia Health Care
It was like finding the golden egg that everyone looks for! Sona encompasses rostering, leave management, reporting, payroll, and timesheets - all in one solution, which we had never experienced before.
Take ownership of your payroll processes
Streamline the hours reconciliation and payroll process, and avoid costly mistakes
- App-based time & attendance for staff
Make it easy for staff to clock in and out at the right time and report any issues if they don't.
- Automatic exceptions flagging
See all the hours that need manual review at-a-glance and approve or amend in seconds.
- Easy export to payroll
Export directly to a dedicated payroll system or to a CSV file.
The all-in-one app your employees will want to use
Offer a blend of functionality and convenience to all managers and frontline employees
- Efficient shift management
With skill-specific overtime options, advanced shift filtering, and accurate time reporting, staff can seamlessly pick, customise, and track their shifts.
- Integrated leave oversight
Provide a clear overview of personal annual leave, team schedule insights, and connect directly with HR systems for effortless leave planning and requests.
- Enhanced team communication
Offer versatile messaging options, from mass team updates to 1-1 chats, alongside a real-time shift feedback system that boost engagement and feedback.
Practical reporting. Transformational insights.
Track every metric that matters in real-time with customisable data dashboards
- Instant report generation
Facilitate automatic hours reports for payroll, dashboard-to-CSV downloads, and offer advanced filtering for deeper data insights.
- Optimised operations
Replace spreadsheets with real-time dashboards that highlight operational metrics like hours' variance, shift fulfilment rates, and detailed leave entitlement insights.
- Live retention analytics
Monitor workforce wellbeing and engagement in real-time, identifying engagement levels across employees while providing comprehensive usage metrics.
Get more out of your systems with our integrations
Work hand-in-hand with existing workforce management and employee systems
- Seamless system integration
Sona effortlessly supports your current WFM and employee systems, pulling data from HR systems, scheduling platforms or Excel, and accessing holiday entitlement details.
- Adaptable with Sona API
Integrate directly with the Sona platform for everything, from links to vertical specific vendors to reporting and in-house tools.
- Support and documentation
Ensure ease of integration with comprehensive documentation for any queries or custom development needs - assistance is just a live chat away.
Get in touch
We'd love to learn more about your organisation and explore what Sona can do for you.
Request a call
Let us know your number and we'll call you soon.
Schedule a meeting
Arrange a Zoom call at a time to suit you.
Send an email
Drop a line to our co-founder Oli - he'd love to hear from you.