Live & Digital events
Our regular online and in-person events tackle some of the biggest people challenges with the help of some of the sector's leading trailblazers.
Reclaiming your P&L: How operators are making productivity a boardroom priority
16 September 2025 | 1:00PM BST

Peter Martin
Co-Founder
Peach 20/20

Ben Dixon
Co-Founder & CTO
Sona

Neil Williamson
COO
Popeyes

Caroline Ottoy
MD
WatchHouse
1:00PM BST
Hospitality leaders are facing a productivity imperative. With pressure on EBITDA, cost control, and operational flexibility, boardrooms are rethinking how technology, processes, and people strategies come together to deliver sustainable growth.
In this exclusive session hosted by Peter Martin, industry leaders will unpack the latest Peach 20/20 research and share insights from a board-level roundtable held in July, providing practical takeaways for operators navigating today’s productivity challenges.
All attendees will receive exclusive early access to the full report.


Peter Martin
Co-Founder
Peach 20/20

Ben Dixon
Co-Founder & CTO
Sona

Neil Williamson
COO
Popeyes

Caroline Ottoy
MD
WatchHouse
1:00PM BST
Further information
In this session, you’ll discover:
- The top productivity priorities for Hospitality boards in 2025
- How technology is enabling sustainable profitability beyond short-term cost cutting
- Why process simplification is unlocking operational flexibility and efficiency
- The role of staff engagement and guest experience in driving productivity gains
- Real-world examples of how leading operators are reclaiming their P&L
You’ll also have the chance to put your questions directly to the panel, engage with other Hospitality leaders, and take away actionable strategies to implement in your own organisation.
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