AI in Social Care: Hype to real-world results
Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.

Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 5 min read
Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.
| 4 min read
Sona’s VP of Hospitality breaks down what Agentic AI really means for hospitality beyond the buzzwords and headlines. Paul dives into how Agentic AI is creating impact and why the future belongs to those who embrace it.
| 3 min read
Across the sector, teams are losing time, patience, and motivation because of outdated, disconnected, or inefficient processes. And while the conversation often focuses on guest experience, the reality is that your customer experience will never exceed your employee experience.
PUBLISHED: November 2025
While PAUL doesn’t track a huge amount of detailed metrics, it’s still a strong story for us — especially as a festive hook. The case study highlights:
How PAUL UK is using Sona to simplify scheduling and operations
The impact on manager time and team communication
Why Sona supports consistency across a multi-site retail bakery model
Their experience rolling out and adopting the platform across stores
PUBLISHED: September 2025
Sona and Pineapple have collaborated for a first-of-its-kind benchmark report, based on data from over 35,000 employees. This report reveals what’s really driving retention and performance in Hospitality.PUBLISHED: September 2025
Hospitality boards are rethinking productivity—not just as cost-cutting, but as a driver of growth, guest satisfaction, and team engagement.
Are you an Analytical Adam? Or an Intuitive Ingrid? Take our quiz to find out!
Over 80% of us repeatedly experience miscommunication at work. At best it's inefficient, at worst it can affect relationships with our colleagues and lead to costly errors.
That's why we've created this bespoke quiz, designed to help you understand your communication style and provide tips to improve your communication with others.
Discover if you're an Analytical, Functional, Intuitive, or Personal communicator, and learn how to connect, motivate and collaborate with others using our top tips.
Get started and transform your approach to communication today!
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Thank you for completing the form. Check your email for a detailed breakdown of your primary communication type, along with details of any additional communication styles you connect with.
Analytical communicators are logical, dependable and numbers-driven.
They like to use data and facts to support their ideas. When communicating with an analytical, use precise and specific language. Keep praise quick and to the point with supportive evidence (although it's likely they would know praise is due as they're always on the ball with numbers)
How to connect:
Personal communicators are candid, diplomatic, and emotion-driven.
They enjoy connecting with others on a more intimate level. Praise is welcome not only for the big tasks but the little tasks too. You'll find a Personal communicator is often very encouraging and enjoys inspiring others. They make decisions through consultation to weigh in on different perspectives.
How to connect:
Functional communicators are thoughtful, inquisitive, and process-driven.
They think through plans step by step to make sure that nothing gets missed and enjoy providing feedback. Details and established practices influence their decision-making.
How to connect:
Intuitive communicators are visual, creative and macro-level thinkers.
They focus on the big picture and dislike getting bogged down with too many details and rarely get overwhelmed. Intuitive communicators, enjoy hearing praise as long as it's made quickly, and make decisions without over analysing the specifics.
How to connect:
Congratulations on taking the quiz, you're one step closer to putting your new and improved communication, into practice.
Sona's HR & Wellbeing module makes it easy for managers to improve employee engagement and communication