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Your Guide to Frontline Workforce Management
What is frontline workforce management and what should you expect from modern workforce management software? Here’s our handy guide.
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1/7
When communicating with my colleagues at work, I like to
Think strategically before I speak
Respond thoughtfully and relate in my response
Get my point across and make sure I feel understood
Be direct, make it fun and stay on track
2/7
I would describe my approach to communication at work as
Focused, so I keep the small talk short
Personal, I enjoy learning more about my colleagues
Thoughtful, so long as I'm not too busy
Fun, I always like to discuss cultural activities and hobbies
3/7
When speaking to my colleagues at work, I dislike it when I
Misunderstand the question and get the answer wrong
Start hesitating and questioning my abilities
Am unable to ask more questions to understand the task
Get too bogged down in the task and processes
4/7
When I communicate at work, I like to
Gather all the information and get straight to the point
Talk things through and ask for others opinions
Establish meaning in the conversation
Focus on tasks that build the bigger picture
5/7
When I discuss a task at work with my colleagues, I prefer my colleagues to
Be specific on the outcome of the task and provide benchmarks to hit
Look for opportunities to collaborate and contribute ideas
Focus on the task at hand and the process we need to follow to succeed
Use creativity and identify opportunities to improve the task
6/7
I recognise my colleagues
Rarely and only when they go above and beyond
Thoughtfully and regularly, making it personal and genuine
Every now and again with a little feedback on how to go reach more success
Sometimes, often using fun badges or with a certificate
7/7
When I receive praise, I usually feel
It's not necessary but it can be nice to hear when I go above and beyond
Reassured that someone sees the value in what I do
I enjoy praise and like to share feedback on how we can succeed together
Happy, especially if it's a certificate or badge that I can be rewarded with
HR & Wellbeing from Sona
Congratulations on taking the quiz, you're one step closer to putting your new and improved communication, into practice.
Sona's HR & Wellbeing module makes it easy for managers to improve employee engagement and communication
- Save managers time on employee engagement surveys by sending post-shift feedback requests from the managers' portal, straight to the employee app
- Make recognition easy by sending your team regular notes of appreciation directly through the app, for all their hard word
- Discover employees engagement trends and identify employees at risk of churn with easy-to-ready and configurable dashboards