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REPORT: The Big Reshuffle (Part 1)

Why are people leaving Social Care, and where are they going?

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REPORT: Digital Investment in Social Care

We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...

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REPORT: Mapping the Hospitality Exit

Why are Hospitality workers leaving the industry, and what can you do to retain them?

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Social Care

Maintain quality of care and reduce costs.

Casual Dining & QSR

Maximise profitability through AI-powered forecasting & scheduling.

Hotel Groups

Elevate your operational efficiency and guest satisfaction.

Retail

Streamline operations across sites.

The end-to-end workforce management platform for retail groups

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Events

Meet the Sona team online with our webinar series or in-person at an event near you.

Learning Hub

New research, insights, and strategies for frontline leaders.

Reports and resources

Downloadable templates, reports and guides from Sona.

Blog

Stay up to date with the latest Sona news and research.

Customer Stories

Learn how our customers are transforming their people operations.

The Sona blog

| 5 min read

AI in Social Care: Hype to real-world results

Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.

| 4 min read

Unlocking the Real Power of AI in Hospitality

Sona’s VP of Hospitality breaks down what Agentic AI really means for hospitality beyond the buzzwords and headlines. Paul dives into how Agentic AI is creating impact and why the future belongs to those who embrace it.

| 3 min read

Why fixing everyday friction is now the real productivity opportunity

Across the sector, teams are losing time, patience, and motivation because of outdated, disconnected, or inefficient processes. And while the conversation often focuses on guest experience, the reality is that your customer experience will never exceed your employee experience.

More blog posts from Sona

Learn how our customers are transforming their people operations

More Customer Stories from Sona

Register to meet the Sona team

More events from Sona

Downloadable templates, reports and guides from Sona

PAUL UK Case Study

PUBLISHED: November 2025

While PAUL doesn’t track a huge amount of detailed metrics, it’s still a strong story for us — especially as a festive hook. The case study highlights:

  • How PAUL UK is using Sona to simplify scheduling and operations

  • The impact on manager time and team communication

  • Why Sona supports consistency across a multi-site retail bakery model

  • Their experience rolling out and adopting the platform across stores

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Sona and Pineapple present: Hospitality People Insights Report H1/2025

PUBLISHED: September 2025

Sona and Pineapple have collaborated for a first-of-its-kind benchmark report, based on data from over 35,000 employees. This report reveals what’s really driving retention and performance in Hospitality.
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Productivity is a boardroom issue: Reclaiming your P&L

PUBLISHED: September 2025

Hospitality boards are rethinking productivity—not just as cost-cutting, but as a driver of growth, guest satisfaction, and team engagement.

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More resources from Sona

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Essential learnings for frontline industry leaders

More learning from Sona

Retention

Transform employee satisfaction for long-term retention.

Employee experience

Your employee experience is Sona's priority.

Operational efficiency

Reallocate millions in operational costs with Sona.

Transform employee satisfaction for long-term retention

Your employee experience is Sona's priority

Reallocate millions in operational costs with Sona

Integrations

Sona can work hand-in-hand with your existing WFM and employee systems by: 

  • Slotting in quickly and seamlessly
  • Grabbing employee data from HR systems
  • Grabbing shift data from scheduling or Excel
  • Grabbing holiday entitlement from your HR database

Over time, Sona aims to support your business with more and more core functionality, but to get started quickly we can slot into your existing setup today with no friction. 

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Trusted by frontline companies around the UK and Ireland

Customise your own integrations via the Sona API

The Sona API allows you to integrate directly with the Sona platform for everything from links with vertical specific vendors to reporting and in-house tools. Documentation is available here.

If you'd like to build something with the Sona API, please feel free to get in touch through the live chat.

It's not magic - it's our API

Our free, open API means that Sona can connect directly with whatever systems you want to keep in place, so we’re able to offer you genuine flexibility. Connect Sona with the in-house tools, reporting or external systems you want to continue using.

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A few of our customers

The app we have waited years for! Sona has been a time saver and a stress reliever.

We cut agency hours by 63% within the first three months of using Sona.

Claire Kennedy

Head of HR, Advinia Health Care

It was like finding the golden egg that everyone looks for! Sona encompasses rostering, leave management, reporting, payroll, and timesheets - all in one solution, which we had never experienced before.

Book a demo today

We'd love to learn more about your organisation and explore what Sona can do for you.

Request a call

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Schedule a meeting

Arrange a Zoom call at a time to suit you.

Send an email

Drop a line to our co-founder Oli - he'd love to hear from you.