AI Guide - Timeline of solutions

The timeline diagram brings this to life, showing the journey from 2000s legacy systems (pen & paper replacements), through 2020s modern platforms (real-time data and auto-scheduling), to today’s AI-native workforce management — where staffing matches demand, GMs get back to the floor, and operations run with the help of a 24/7 digital workforce.

Part of a more extensive, plain-English field guide to the next leap in workforce tech in the Hospitality sector. See the full guide here!