AI in Social Care: Hype to real-world results
Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.

Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 5 min read
Practical insights on AI in social care from Sona, Greensleeves and Care England. Learn how AI improves workflows, care quality and staff wellbeing.
| 4 min read
Sona’s VP of Hospitality breaks down what Agentic AI really means for hospitality beyond the buzzwords and headlines. Paul dives into how Agentic AI is creating impact and why the future belongs to those who embrace it.
| 3 min read
Across the sector, teams are losing time, patience, and motivation because of outdated, disconnected, or inefficient processes. And while the conversation often focuses on guest experience, the reality is that your customer experience will never exceed your employee experience.
PUBLISHED: November 2025
While PAUL doesn’t track a huge amount of detailed metrics, it’s still a strong story for us — especially as a festive hook. The case study highlights:
How PAUL UK is using Sona to simplify scheduling and operations
The impact on manager time and team communication
Why Sona supports consistency across a multi-site retail bakery model
Their experience rolling out and adopting the platform across stores
PUBLISHED: September 2025
Sona and Pineapple have collaborated for a first-of-its-kind benchmark report, based on data from over 35,000 employees. This report reveals what’s really driving retention and performance in Hospitality.PUBLISHED: September 2025
Hospitality boards are rethinking productivity—not just as cost-cutting, but as a driver of growth, guest satisfaction, and team engagement.
75% of operating expenses in many organisations consist of staff costs.
Next-generation solutions aim to address the specific areas affected by administrative tasks, over/understaffing, and agency spending. This accounts for approximately £6.5 million and 470,000 hours for every 1,000 employees.
Sona frees you to redirect these resources towards enhancing service quality and operational excellence.
Managers likely spend a large part of their week piecing together a scheduling puzzle that is always changing shape.
Unexpected changes and last-minute absences are a constant concern for managers. Sona transforms scheduling issues into seamless adjustments.
Ensure precision in every payment cycle by using a solution that communicates directly with existing WFM and HR systems.
We'd love to learn more about your organisation and explore what Sona can do for you.
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Drop a line to our co-founder Oli - he'd love to hear from you.