Hospitality
News, research and insights from the world of frontline work
Understanding Agentic AI in workforce management: Essential insights for enterprise leaders
Understand Agentic AI: what it is, how it differs from machine learning, workflows, and chatbots, and why legacy WFM systems fall short. See real-world examples, learn how businesses can get started, and explore key terms in our Agentic AI guide.
Revolutionising Hospitality with the world's first Agentic WFM for the frontline
Discover how hospitality Agentic AI is transforming Hospitality operations with autonomous digital agents that forecast demand, optimise staffing, and uncover real-time insights—boosting efficiency and guest satisfaction.
AI, the frontline, and the future: How Hospitality can harness tech to power people
AI might feel like magic—but as Ben Dixon, CTO and co-founder of Sona, explained on the Hospitality Mavericks podcast, its real power lies in enabling people, not replacing them.
The strategies that drive a high performance People culture
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
Sona Webinar Recap | Closing the gap: Strategies for workforce retention in Hospitality
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
Paul Watson joins Sona as VP of Customer Success
We're very pleased to welcome Paul Watson as VP of Customer Success. Here's what Paul had to say about joining us from Fourth Hospitality.
We're making our hospitality debut at Restaurant & Bar Tech Live
The Sona team are looking forward to introducing our deskless employee platform to the top brands in UK hospitality. Here's everything you need to know!