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REPORT: The Big Exit Interview

Why are health and social care workers leaving... and where are they going?

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REPORT: Flex Appeal

How care organisations can embrace flexible working and thrive.

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The Sona blog

| 9 min read

Employee Appreciation Day: 5 Inspiring Initiatives in Social Care

Employee Appreciation Day is an opportunity for Social Care providers to recognise and engage their staff. Here are five inspiring initiatives.

| 6 min read

5 Benefits of Employee Retention in Social Care

The care industry's crisis needs to be solved. One of the solutions – maybe the most important – is improving staff retention. Learn why it’s important and how to do it.

| 10 min read

5 HR challenges for the Social Care sector in 2023

HR teams in UK Social Care will face many challenges in this post-pandemic and inflation-ridden year. Here are the 5 biggest HR challenges of 2023.

More blog posts from Sona

The latest research from Sona

Trailblazers 2023

PUBLISHED: February 2023

Social Care is on the brink of a digital revolution. We believe that’s because there’s a growing cohort of professionals across the sector with almost insatiable appetites for transformation.

So we created Trailblazers to celebrate some of those leaders and showcase the ways they are bringing fresh thinking and innovation to how care services are delivered and care providers are run.

Read more

Appreciation Matters

PUBLISHED: November 2022

Employee recognition programs are no longer a 'nice-to-have' - they are a must.

Our survey of 500 UK Health & Social Care employees highlights both the pivotal role of recognition in improving retention rates and the urgent need to address a perceived lack of appreciation in the sector.

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Flex Appeal

PUBLISHED: October 2022

58% of care sector employees don't believe work-life balance exists in the care sector.

We surveyed 750 UK care sector employees to understand their attitudes towards flexible working and what these mean for providers looking to increase their ‘flex appeal’.

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All Customer Stories

Residential Care

Case Study: Advinia Healthcare

Advinia is boosting team morale and the bottom line with Sona's ultra-efficient shift fulfilment.

2 minute read

Highlights

  • 40% reduction in temporary agency usage

  • 49% of available shifts filled automatically through Sona

  • ​​Notable improvements in team morale and recruitment & retention of bank staff

The system is now in all our homes with great results, with not just financial benefits seen but colleague morale having increased as they can easily see their rotas and also pick up extra shifts as they want to.

Claire Kennedy, Head of HR & Recruitment

Our partnership with Advinia

Advinia is a top 20 UK care home operator, with 36 homes and over 3,500 staff across England and Scotland. The HR team at Advinia were struggling with too much TSOF (time spent on fulfilment) and high temp agency staff usage to fill gaps in rotas.

After a successful pilot of our shift filler feature, Advinia rolled out Sona’s employee app and shift filling platform to all its homes.

Sona's impact

​Organisational benefits

​Staff benefits

  • 40% reduction in temp agency usage

  • 49% of all available shifts filled automatically through Sona

  • Noticeable improvements in recruitment and retention of bank staff

  • Higher team engagement and morale

  • ​Easier and fairer access to extra shifts

  • Ability to earn more through enhanced pay rate incentives for picking up shifts

  • Greater flexibility to choose when and where they work

  • Rotas are always up to date and available instantly on their phones

Feedback from Advinia's homes

Video: Our Co-founder Oli talks people tech and Sona's impact with Advinia's HR team