New partnership for Social Care announced with Care Hires
Sona and Care Hires announce an exciting partnership.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
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Learn how our customers are transforming their people operations.
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Sona and Care Hires announce an exciting partnership.
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Whether it’s a day at a spa, a quiet day at home, or going on that long-anticipated and well-deserved family holiday abroad, we all need some time off to rest and recharge.
5 minute read
In the hustle and bustle of our daily lives, it's easy to overlook the importance of taking a break and allowing ourselves the “luxury” of a holiday.
We started Sona because we wanted every frontline employee to feel valued and have more flexibility and control over their working life. Holiday requests are a part of that, too - flexibility isn’t limited to picking extra shifts and seeing your schedule on the app.
In the past, confirming a holiday involved finding a good time to talk to a manager, or emailing and waiting for a response. But now, frontline employees are always only six clicks away from requesting their holiday, no matter where they are.
We’ve done some digging into our data and guess what? Employees request holidays through the Sona app all the time.
Those holiday requests amounted to over 1,000,000 holiday hours - which we think calls for a celebration!
We like to think that these hours were spent relaxing with loved ones or exploring new places - things we love doing as much as anyone.
Holiday time contributes to a healthier work-life balance, and there have been numerous studies suggesting that there is a positive relationship between this work-life balance, job performance, and employee satisfaction.
From a personal and psychological perspective, the significance of time off undeniably extends to the business realm. Well-rested employees contribute to a more productive and positive work environment.
The process of planning a holiday and requesting time off is not just a logistical task; it can be a psychological journey too. It involves reflection and a careful balance of needs. Unfortunately, in some cases it can also trigger fear or guilt associated with the impact of our absence on colleagues and the organisation as a whole.
It's important to recognise that individuals may have different approaches to taking time off. We can all think of that one colleague who is hesitant to take time off because they are always so busy.
There are often organisational barriers that frontline employees face when requesting holiday. Here are a select few:
Frontline employees, especially in sectors with high demand or tight staffing, may feel reluctant to request time off due to concerns about leaving their colleagues with increased workloads.
Certain industries or roles have rigid schedules that may make it challenging for employees to find suitable times for holidays. Limited flexibility in scheduling can discourage employees from requesting time off.
Frontline employees may face financial constraints that make taking holidays difficult. If they are paid hourly or rely on overtime for income, taking time off could result in a financial setback.
Successfully requesting time off can give individuals a sense of control over their lives. This feeling of empowerment is linked to psychological well-being, as it reinforces the idea that individuals have agency in shaping their experiences and taking care of their needs.
Furthermore, knowing that a holiday is planned and approved can contribute to post-holiday resilience.
There are a lot of companies offering interesting benefits encouraging employees to take time off:
Organisations and managers can take proactive steps to foster a culture that values and supports employees in taking time off.
Some employees, especially new starters, may not be fully aware of their holiday entitlements. They might not be familiar with the process to request time off. A lack of awareness can contribute to them not using the leave they’re entitled to.
Quick tips:
Managers are able to lead by example when taking their own holidays. They’re able to set a positive precedent that will likely result in more employees utilising their holiday entitlement. Secondly, managers can be proactive in addressing any concerns or barriers that employees may have about taking holidays. These could be concerns about workload or potential impacts on team performance.
Lastly, it only takes a couple of minutes to ask team members how they are planning to spend their holiday and share any tips and recommendations.
Quick tips:
Organisations can use purpose-built digital platforms and mobile apps to highlight who hasn’t taken time off for a while. This gives them the opportunity to plan and distribute schedules more in advance. This tends to go hand-in-hand with improving overall access to work related information for frontline employees.
Without a digital system, tracking time off and taking actions based on that information is difficult. Business leaders should consider investigating the solution for their organisation that will lift the administration and time pressure from their teams and encourage better work-life balance. This will lift the load from their managers and free them up to consider other wins for the organisation.
Choosing a solution that allows employees to see their remaining leave balances and request time off with minimal effort is a real possibility. For example, with Sona, you can set automated approvals to reduce admin time or switch on smart notifications to prompt employees to take time off.
Quick tips:
By leveraging technology to simplify the holiday request process, facilitating transparent communication, and providing real-time scheduling updates, employers can empower their frontline teams to take well-deserved time off with confidence.
A user-friendly solution will not only help with streamlining administrative tasks but also fosters a sense of control and empowerment among employees, allowing them to focus on their holidays rather than being held back by operational inefficiencies.
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