Deskless, not voiceless: The rise (and benefits) of ongoing frontline employee feedback
The key to a healthier, more engaged workforce lies in establishing a culture of ongoing feedback.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
Take ownership of your payroll processes.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Bring out the best in your teams.
Streamline operations across sites.
Keep your staff and volunteers connected.
Richard, our Head of Product, worked in social care for 10 years before bringing his experience to Sona.
Over 500k shifts are created by our customers each year.
Integrate with Nourish.
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Sona is the 2022 Leaders in Care Awards winner for Innovative Solution of the Year for Care Homes.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
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The key to a healthier, more engaged workforce lies in establishing a culture of ongoing feedback.
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We’re all doing happy dances at our desks as we can now reveal that we’ve completed our $6.8m seed funding round, led by Google’s Gradient Ventures.
3 minute read
When we started Sona less than nine months ago, we believed the growth of dedicated software for frontline staff would be as transformational as the software-as-a-service revolution in the world of desk-based work.
It hasn’t taken very long for our customers to prove us right. They are achieving six-figure annual cost savings and improving team engagement by:
filling over 70% of their available shifts in under 24 hours without resorting to agency staff
cutting staffing agency spending by more than 35% as a result
saving managers 5+ hours a week so they can focus on what matters most to them and their teams and service users
streamlining shift and operational communications for staff, improving access to overtime and helping them preserve work-life balance
Word is spreading. We’ve grown rapidly thanks to the trust put in us by leading organisations across the frontline industries Sona is designed to serve. Here’s what Aidan Daly, Director of HR & L&D at Praxis Care, had to say about our impact:
“The beauty of the product is that employees who are rarely at a desk are able to pick up shifts, book leave and have control over their working patterns all through their mobile devices. Sona has the added benefit of reducing the time managers spend in developing and filling rosters allowing them to focus on what they came into Praxis Care to do - support vulnerable people to live as independent a life as possible in the community. I believe Sona will revolutionise how we manage our rosters, providing our employees with more visibility and control over the shifts they want to work.”
More than 10,000 deskless workers in the UK and Ireland already use our employee app. That experience hasn’t just given us loads of valuable insight into how else we can help them and their organisations. It’s driving us to go further, faster.
This new funding will supercharge our growth. We’ll be investing heavily in engineering and product development to deliver even more new features.
Backed by Google and led by experienced company founders, Gradient’s ethos and expertise were a perfect match. Their portfolio is full of great companies we’ve admired for some time, too.
We’d like to welcome Gradient and our brilliant new angel investors to team Sona and thank our returning investors - including Speedinvest - for their continued support. We’re also delighted that Asif Moosani (Gradient), Darian Shirazi (Gradient) and Markus Lang (Speedinvest) are joining our board.
WFM systems were designed for white-collar industries. As a result, these tools ignore a vital part of society – the frontline worker. Scheduling, shift management, and surrounding communications are just the tip of the iceberg when it comes to the Great Resignation. We're excited to back Sona as they bring this ecosystem into the digital age.
Asif Moosani - Investor, Gradient Ventures
No matter when you read this blog, the chances are we’re hiring! We expect our team to triple in size this year.
We’re always on the lookout for incredible people who want to build a product and company that can truly make a difference. Find out more about what it’s like to work at Sona and browse our open roles here.
It’s going to be a fun ride!
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1 min read
We're very pleased to welcome Paul Watson as VP of Customer Success. Here's what Paul had to say about joining us from Fourth Hospitality.
3 min read
We're working with health and social care provider Praxis to give their 1,800 staff greater flexibility with our employee app and scheduling software
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