Your Guide to Frontline Workforce Management
What is frontline workforce management and what should you expect from modern workforce management software? Here’s our handy guide.
Create and fill rotas in seconds.
Engage, recognise and retain staff.
Connect your entire workforce.
Seamlessly manage HR processes.
Pay your staff in just a few clicks.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Control personal and operational details of your staff.
Staff can see relevant messages in one place.
Track shift fulfilment, labour productivity, agency spend and more in one click.
Manage access simply and securely.
Sona can work hand-in-hand with your existing systems.
Find out what care employees say matters to them most at work.
Why are health and social care workers leaving... and where are they going?
Take ownership of your payroll processes.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Bring out the best in your teams.
Streamline operations across sites.
Keep your staff and volunteers connected.
Richard, our Head of Product, worked in social care for 10 years before bringing his experience to Sona.
Over 500k shifts are created by our customers each year.
Integrate with Nourish.
This feature is coming soon. Talk to us today about promo pricing.
Sona is the 2022 Leaders in Care Awards winner for Innovative Solution of the Year for Care Homes.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Stay up to date with the latest Sona news and research.
Download Sona's latest reports and guides.
Our monthly webinar series tackles some of the biggest people challenges.
Calculate how much you can save by using Sona
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| 7 min read
What is frontline workforce management and what should you expect from modern workforce management software? Here’s our handy guide.
| 4 min read
Learn how to access the Adult Social Care Technology Fund in order to access a grant of up to £600,000 for your digital transformation projects.
| 9 min read
Employee Appreciation Day is an opportunity for Social Care providers to recognise and engage their staff. Here are five inspiring initiatives.
PUBLISHED: April 2023
The digital revolution has arrived.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months - and you can access the results right here.
DownloadPUBLISHED: February 2023
Social Care is on the brink of a digital revolution. We believe that’s because there’s a growing cohort of professionals across the sector with almost insatiable appetites for transformation.
So we created Trailblazers to celebrate some of those leaders and showcase the ways they are bringing fresh thinking and innovation to how care services are delivered and care providers are run.
Read morePUBLISHED: November 2022
Employee recognition programs are no longer a 'nice-to-have' - they are a must.
Our survey of 500 UK Health & Social Care employees highlights both the pivotal role of recognition in improving retention rates and the urgent need to address a perceived lack of appreciation in the sector.
200
We’re all doing happy dances at our desks as we can now reveal that we’ve completed our $6.8m seed funding round, led by Google’s Gradient Ventures.
3 minute read
When we started Sona less than nine months ago, we believed the growth of dedicated software for frontline staff would be as transformational as the software-as-a-service revolution in the world of desk-based work.
It hasn’t taken very long for our customers to prove us right. They are achieving six-figure annual cost savings and improving team engagement by:
filling over 70% of their available shifts in under 24 hours without resorting to agency staff
cutting staffing agency spending by more than 35% as a result
saving managers 5+ hours a week so they can focus on what matters most to them and their teams and service users
streamlining shift and operational communications for staff, improving access to overtime and helping them preserve work-life balance
Word is spreading. We’ve grown rapidly thanks to the trust put in us by leading organisations across the frontline industries Sona is designed to serve. Here’s what Aidan Daly, Director of HR & L&D at Praxis Care, had to say about our impact:
“The beauty of the product is that employees who are rarely at a desk are able to pick up shifts, book leave and have control over their working patterns all through their mobile devices. Sona has the added benefit of reducing the time managers spend in developing and filling rosters allowing them to focus on what they came into Praxis Care to do - support vulnerable people to live as independent a life as possible in the community. I believe Sona will revolutionise how we manage our rosters, providing our employees with more visibility and control over the shifts they want to work.”
More than 10,000 deskless workers in the UK and Ireland already use our employee app. That experience hasn’t just given us loads of valuable insight into how else we can help them and their organisations. It’s driving us to go further, faster.
This new funding will supercharge our growth. We’ll be investing heavily in engineering and product development to deliver even more new features.
Backed by Google and led by experienced company founders, Gradient’s ethos and expertise were a perfect match. Their portfolio is full of great companies we’ve admired for some time, too.
We’d like to welcome Gradient and our brilliant new angel investors to team Sona and thank our returning investors - including Speedinvest - for their continued support. We’re also delighted that Asif Moosani (Gradient), Darian Shirazi (Gradient) and Markus Lang (Speedinvest) are joining our board.
WFM systems were designed for white-collar industries. As a result, these tools ignore a vital part of society – the frontline worker. Scheduling, shift management, and surrounding communications are just the tip of the iceberg when it comes to the Great Resignation. We're excited to back Sona as they bring this ecosystem into the digital age.
Asif Moosani - Investor, Gradient Ventures
No matter when you read this blog, the chances are we’re hiring! We expect our team to triple in size this year.
We’re always on the lookout for incredible people who want to build a product and company that can truly make a difference. Find out more about what it’s like to work at Sona and browse our open roles here.
It’s going to be a fun ride!
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1 min read
Frontline communications platform Yapster has been acquired by Sona to accelerate the expansion of our revolutionary Frontline Operating System.
1 min read
We're very pleased to welcome Paul Watson as VP of Customer Success. Here's what Paul had to say about joining us from Fourth Hospitality.
3 min read
We explore what the Social Care sector would like to see from the government in terms of policy, ideas and reforms in 2023.