Your Guide to Frontline Workforce Management
What is frontline workforce management and what should you expect from modern workforce management software? Here’s our handy guide.
Create and fill rotas in seconds.
Engage, recognise and retain staff.
Connect your entire workforce.
Seamlessly manage HR processes.
Pay your staff in just a few clicks.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Control personal and operational details of your staff.
Staff can see relevant messages in one place.
Track shift fulfilment, labour productivity, agency spend and more in one click.
Manage access simply and securely.
Sona can work hand-in-hand with your existing systems.
Find out what care employees say matters to them most at work.
Why are health and social care workers leaving... and where are they going?
Take ownership of your payroll processes.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Bring out the best in your teams.
Streamline operations across sites.
Keep your staff and volunteers connected.
Richard, our Head of Product, worked in social care for 10 years before bringing his experience to Sona.
Over 500k shifts are created by our customers each year.
Integrate with Nourish.
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Sona is the 2022 Leaders in Care Awards winner for Innovative Solution of the Year for Care Homes.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
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| 7 min read
What is frontline workforce management and what should you expect from modern workforce management software? Here’s our handy guide.
| 4 min read
Learn how to access the Adult Social Care Technology Fund in order to access a grant of up to £600,000 for your digital transformation projects.
| 9 min read
Employee Appreciation Day is an opportunity for Social Care providers to recognise and engage their staff. Here are five inspiring initiatives.
PUBLISHED: April 2023
The digital revolution has arrived.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months - and you can access the results right here.
DownloadPUBLISHED: February 2023
Social Care is on the brink of a digital revolution. We believe that’s because there’s a growing cohort of professionals across the sector with almost insatiable appetites for transformation.
So we created Trailblazers to celebrate some of those leaders and showcase the ways they are bringing fresh thinking and innovation to how care services are delivered and care providers are run.
Read morePUBLISHED: November 2022
Employee recognition programs are no longer a 'nice-to-have' - they are a must.
Our survey of 500 UK Health & Social Care employees highlights both the pivotal role of recognition in improving retention rates and the urgent need to address a perceived lack of appreciation in the sector.
200
Funding reform has been punted into the long(er) grass, so what does that mean for 2023? In this Christmas blog we explore what the sector might like to see from the government next year.
3 minute read
Last month's news that the proposed changes to adult social care funding will be delayed for two years typifies a year of disappointing announcements coming out of Whitehall.
The decision leaves a big void in the government's social care policy heading into the New Year. However, the CQC and leading stakeholder groups have made it clear that additional support must come sooner rather than later.
So, in the absence of a new funding structure, what else is on the sector's wishlist that could be addressed in the next 12 months?
Understaffing is having a colossal impact on the capacity of the care system and on the quality of care, too.
Recruitment challenges and increased churn out of the sector mean that growth in demand for staff is outpacing supply. Sector leaders continue to advocate for more help from the government to close that gap and ensure the longer term viability of services.
Chancellor Jeremy Hunt confirmed in his emergency autumn statement that "The Department of Health and Social Care and the NHS will publish an independently verified plan for the number of doctors, nurses, and other professionals we’ll need in five, ten, and fifteen years; taking full account of the need for better retention and productivity improvements."
That still leaves some unknowns. For one, he didn't specifically mention the Social Care workforce. He also failed to give any indication of when the plan will be published.
Given that the Health and Social Care Select Committee is still waiting for the government's response to its own workforce report (published in July), perhaps we shouldn't hold our breath in January.
Likelihood score: 9.5/10
As you read this, there are an estimated 165,000 unfilled Social Care roles in England alone, more than the entire population of Cambridge. And many of those open positions require skills and qualifications that are in short supply.
Many argue that the government can do more to reduce the barriers to entry and to promote Social Care as a career.
Short-term wins could include:
However, little has been said on any of these topics since the reappointment of Steve Barclay as Health Secretary, and might not until the workforce plan surfaces
Likelihood score: 5/10
There have been three different Health & Social Care Secretaries since July. It would be four if Steve Barclay hadn't returned to the same job he previously held until early September.
Let's not forget there have been three different Prime Ministers and four different Chancellors in that time, too. And some pretty embarrassing gaffes and U-turns.
Significant policy change takes time, and constant personnel changes at the most important positions only make a slow process even slower. The Health and Social Care Select Committee just wrote to Mr Barclay to ask when to expect his department's overdue responses to three of their enquiries.
The Social Care sector is far from alone in wanting to see some stability next year so that ministers can (re-) familiarise themselves with the issues, set their priorities, and act on them.
Likelihood score - stability: 8/10
Likelihood score - competence: ?/10
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4 min read
As the official sponsor for this year’s National Care Awareness Survey 2022, here are our thoughts on its key findings about the UK's social care sector.
6 min read
Rishi Sunak is now Prime Minister. What does his leadership mean for the Department of Health & Social Care and for the care sector? We look at his plans.
4 min read
Offering flexibility has a competitive edge in the labour market and lower churn rates. Our customers are doing precisely this thanks to ‘self-scheduling’.