Sona Webinar Recap | Closing the gap: Strategies for workforce retention in Hospitality
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
Take ownership of your payroll processes.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Bring out the best in your teams.
Streamline operations across sites.
Keep your staff and volunteers connected.
Richard, our Head of Product, worked in social care for 10 years before bringing his experience to Sona.
Over 500k shifts are created by our customers each year.
Integrate with Nourish.
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Sona is the 2022 Leaders in Care Awards winner for Innovative Solution of the Year for Care Homes.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
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| 6 min read
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
| 2 min read
Sona has been shortlisted for the Innovative Solutions, Care Homes and Best Care Marketing Team categories, at the Leaders in Care Awards 2023. The awards ceremony annually recognises the best providers, leaders, and suppliers in social care.
| 8 min read
Welcome to the first edition of Sona’s Social Care around the world series.
PUBLISHED: September 2023
Why are people leaving Social Care, and where are they going?
This report looks at the trends seen in the last year, the meaningful changes compared to 2022, and highlights how Social Care organisations can improve recruitment and retention, and better target the needs of those who receive care.
PUBLISHED: July 2023
10 practical strategies to boost your sales per labour hour
These practical strategies will help your hospitality organisation gain a competitive edge by boosting sales per labour hour (SPLH). Provide a few details to get instant access!
PUBLISHED: June 2023
Showing appreciation is crucial for staff retention in the care industry.
Our latest report provides 15 practical ways to boost team morale with proven examples from across the sector. Provide a few details to get instant access!
PUBLISHED: June 2023
Sona's KPI Cheat Sheet is designed to provide clear metrics to track progress and make informed decisions specifically within the Care industry.
PUBLISHED: April 2023
Our set of handy templates is designed to help you improve your employee experience and retention rates, covering the key questions you should consider asking any future leaver.
PUBLISHED: January 2023
Take our bespoke quiz, designed to help you understand your communication style and provide tips to improve your communication with others.
Work-life imbalance, burnout, extreme work pressure… frontline employees have been through a lot in the last few years. Give them the support they need and boost staff retention with wellbeing check-ins (and save money along the way).
3 minute read
With two years of the COVID-19 pandemic and now a looming global recession, focusing on your staff's mental, physical, social, and financial wellbeing has never been more important.
Employee wellbeing initiatives as part of your company culture are a strong productivity magnet and retention booster.
Data from an LSE research paper highlights how employee wellbeing (gauged as employee satisfaction) impacts your company's four critical indicators:
Source: LSE
These results explain why ,as a team leader aiming to attract and retain high-end talent, you should prioritise employee wellbeing, and take all the necessary steps to foster a thriving work culture.
One of the easiest, most-effective ways to do this is through weekly check-ins.
Regular, contextual, and comprehensive check-ins are not just important in driving a collaborative atmosphere but they’re also a powerful tool for boosting job satisfaction and positively impacting your staff's wellbeing.
Weekly 1:1 meetings foster a constructive employee-manager relationship while keeping productivity on track.
Frequent check-ins also provide employees with a safe environment to reach out to managers and communicate any concerns or feedback they have
Learn how care organisations can embrace flexible working and thrive.
Okay, now we know check-ins are essential. But how do they work?
Rolling out regular check-ins need planning. Start by finding a central tool for feedback, goal-tracking, and performance reviews.
Next, decide on the frequency of the check-ins–we recommend weekly–and confirm the duration of check-ins–15-30 minutes.
Relevant and thoughtful questions are at the heart of valuable check-ins. Here are our favourites:
Open-ended questions encourage employees to elaborate, and can help drive meaningful conversations. Genuine conversations will help build a personal connection, demonstrating a genuine concern for employee wellbeing.
The employee's ability to respond to these key questions will also help managers address problems at the core and support their staff's mental wellbeing.
If you want to learn how to rethink retention based on a 720 UK-based employees survey, you can check out our guide: Rethinking Retention 2022
A Gallup survey found that managers directly influence over 75% of turnover factors. However, without the right tools or data, how can managers spot and fix the problems on the horizon?
That's why weekly check-ins can empower the manager with this information. Sona cares about workforce management–and wellbeing. That’s why you can check up on your employees and arrange weekly check-ins all from the same app.
Sounds good? Join our product showcase!
Discover how Sona's award-winning super app for the frontline team can help you open a channel of conversation that’ll strengthen your work culture and improve employee engagement, retention and wellbeing.
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2 min read
According to our latest research, 79% of leavers are open to working in health and social care again in the future. Here are some practical steps health and social care organisations can take to reduce preventable labour turnover.
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