Social Care
News, research and insights from the world of frontline work
Understanding Agentic AI in workforce management: Essential insights for enterprise leaders
Understand Agentic AI: what it is, how it differs from machine learning, workflows, and chatbots, and why legacy WFM systems fall short. See real-world examples, learn how businesses can get started, and explore key terms in our Agentic AI guide.
Revolutionising Social Care with the world's first Agentic WFM for the frontline
Discover how hospitality Agentic AI is transforming Care operations with autonomous digital agents that optimise staffing and uncover real-time insights—boosting quality of care and compliance.
Why HR and Scheduling should be a single system
Remove operational errors, drive efficiency, and help your team spend less time on admin with a unified solution.
Making a digital transformation business plan for your Social Care organisation
Learn when it's time to move on from pen & paper, a legacy system, or a non-Care specific software.
The Social Care Tech Map: Three core digital solutions an organisation needs
Learn more about the three digital systems at the core of Care operations.
5 book recommendations from Social Care professionals
Looking for a good book to help you get inspired for 2024? Here are five recommendations from our network of Social Care experts.
Why we’re celebrating one million hours of holidays requested on Sona
Taking holidays makes employees more productive. How? This article breaks it down!
New partnership announced with Retinue
Sona and Retinue announce a game-changing partnership for Social Care.
Social Care boomerang: The process of hiring returning employees
Looking to learn more about Social Care boomerang employees? Here's a short guide to hiring returning employees, including what to ask in an interview.