Making a digital transformation business plan for your Social Care organisation
Learn when it's time to move on from pen & paper, a legacy system, or a non-Care specific software.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
More information is coming soon. Talk to us today.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Essential learnings, insights, and strategies for frontline industry leaders.
Our monthly webinar series tackles some of the biggest people challenges.
Stay up to date with the latest Sona news and research.
Download Sona's latest reports and guides.
Free templates and downloads from Sona.
| 10 min read
Learn when it's time to move on from pen & paper, a legacy system, or a non-Care specific software.
| 7 min read
Learn more about the three digital systems at the core of Care operations.
| 2 min read
Sona and PayCaptain announce an exciting partnership.
PUBLISHED: February 2024
Innovation and dedication to caring for others go hand in hand.
Each year, we’re committed to showcasing a different set of Social Care leaders who bring a fresh approach and change how services are delivered in their organisation
PUBLISHED: December 2023
Why are people joining Social Care and how to retain them?
This report continues the conversation started in Part 1, and offers practical insights and solutions that help leadership take action and implement relevant changes by focusing on why people join the Health and Social Care sector.
PUBLISHED: November 2023
10 creative Social Care recruitment tactics
A resource to help you expand your recruitment strategy beyond the tried and tested, and share ten ways you can reach more applicants and fill your open roles.
PUBLISHED: February 2024
Simplify the tech purchase process for your Social Care organisation with this ROI analysis.
PUBLISHED: February 2024
Reveal the metrics leaders will track in 2024...
PUBLISHED: November 2023
Are you really going above and beyond to win and retain staff? Take the quiz now to get your actionable recruitment & retention tips, all tailored to your organisation!
Winter is firmly upon us, and, as one of the busiest and most demanding times in the sector, Social Care employees are at higher risk of burnout. Here’s how you can keep staff healthy, happy, and engaged this winter.
4 minute read
Employee well-being is a combination of employees' mental, physical, emotional, and financial health. Typically, the four pillars of employee well-being go hand-in-hand. When employers nurture wellbeing-centric cultures, they see happier, loyal, and more profitable workforces.
Employee well-being is especially important in Social Care. Frontline workers often face vulnerable emotional, physical, mental, and financial situations with their patients and residents — especially in the tough winter months.
Burnt-out employees are more likely to take more sick leave or quit. If you’re rethinking retention for your social care workers, you’ll want to start with their well-being.
Unfortunately, this winter is set to be one of the bleakest we’ve faced in recent years. Fewer than one in ten adult social care directors believe they have enough funding and staff to get through the winter months.
With this winter being the first since the pandemic began with practically no Covid measures in place, many vulnerable people are at risk. This will lead to an increase in demand for care.
The risk of burnout this winter is higher than ever, and employee well-being should be at the top of every social care employer’s wishlist. Here are three employee well-being tactics you could consider to combat winter burnout..
The lack of sunlight, infamous ‘January blues’, and higher energy prices will all contribute towards lower moods over the coming months.
It’s crucial that managers have regular well-being check-ins with staff to ensure everyone’s physically and mentally well, better predict absences, and boost morale.
Busy managers might not physically cross paths as often with their front-line staff.
Don’t wait until everyone is able to re-group at the next team meeting Consider implementing an internal communications app that:
See how Sona can help you increase employee well-being and morale this winter.
Nothing will drain an employee’s festive spirit quicker than being called into work at short notice just before Christmas.
While higher levels of planned and unplanned absences make keeping a full roster harder over the holiday season, aim to have your rotas planned a little further in advance than normal.
Ensure there is one central view of who is working when and where so that there is no confusion and any gaps or issues can easily be spotted and resolved. A digital version is ideal, of course.
The same principle of forward planning applies to annual leave allocations. If circumstances allow, encourage employees with unused holiday to take some extra time off.
With the dropping temperatures, ongoing tube and train strikes, and higher chances of poor driving conditions, travel is going to be tough this Winter.
If you’ve got the budget, implement an urgent travel stipend to help your employees get to their destination when their typical means of transport fails them. Speak to local transport businesses to see if they might be able to help too or provide discounted rates.
Related to this, staff might need to wait around for longer periods of time before or after a shift because of travel disruption. Take the opportunity to make your staff rooms as comfortable and convenient as possible. Or if there isn’t a common space on site, explore how this could be addressed.
Winter doesn’t have to be doom and gloom.
Make the most of winter by directly addressing its challenges for your social care team while highlighting its beauty. Use internal campaigns to build comradery that so many people need during these tougher months.
Don’t let burnout get the better of your team this winter. Implement a winter wellness strategy today.
Subscribe to our newsletter for more tips on employee engagement & well-being direct to your inbox and stay tuned for more holiday-themed content over the coming days.
If you liked this article, why not subscribe to our newsletter to get the latest news and views delivered straight to your inbox?
2 min read
Sona was invited to join an expert panel to discuss why care providers should be focused on employee engagement and wellbeing in 2022. Read more here.
4 min read
Christmas is a great time to recognise and reward your employees. Here are our dos and don'ts of Christmas gifting as well as some low-cost present ideas.
3 min read
We're working with health and social care provider Praxis to give their 1,800 staff greater flexibility with our employee app and scheduling software