Sona Webinar Recap | Closing the gap: Strategies for workforce retention in Hospitality
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
Take ownership of your payroll processes.
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Bring out the best in your teams.
Streamline operations across sites.
Keep your staff and volunteers connected.
Richard, our Head of Product, worked in social care for 10 years before bringing his experience to Sona.
Over 500k shifts are created by our customers each year.
Integrate with Nourish.
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Sona is the 2022 Leaders in Care Awards winner for Innovative Solution of the Year for Care Homes.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
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| 6 min read
Here are the main takeaways from Sona’s webinar on closing the labour gap in the Hospitality industry.
| 2 min read
Sona has been shortlisted for the Innovative Solutions, Care Homes and Best Care Marketing Team categories, at the Leaders in Care Awards 2023. The awards ceremony annually recognises the best providers, leaders, and suppliers in social care.
| 8 min read
Welcome to the first edition of Sona’s Social Care around the world series.
PUBLISHED: September 2023
Why are people leaving Social Care, and where are they going?
This report looks at the trends seen in the last year, the meaningful changes compared to 2022, and highlights how Social Care organisations can improve recruitment and retention, and better target the needs of those who receive care.
PUBLISHED: July 2023
10 practical strategies to boost your sales per labour hour
These practical strategies will help your hospitality organisation gain a competitive edge by boosting sales per labour hour (SPLH). Provide a few details to get instant access!
PUBLISHED: June 2023
Showing appreciation is crucial for staff retention in the care industry.
Our latest report provides 15 practical ways to boost team morale with proven examples from across the sector. Provide a few details to get instant access!
PUBLISHED: June 2023
Sona's KPI Cheat Sheet is designed to provide clear metrics to track progress and make informed decisions specifically within the Care industry.
PUBLISHED: April 2023
Our set of handy templates is designed to help you improve your employee experience and retention rates, covering the key questions you should consider asking any future leaver.
PUBLISHED: January 2023
Take our bespoke quiz, designed to help you understand your communication style and provide tips to improve your communication with others.
Insight, Social Care, Retention
“Ultimately, employee engagement comes down to this question: are you creating the conditions for employees to do their best work?”
2 minute read
It might sound cliché, but it isn’t an exaggeration to say that employee engagement and wellbeing has rarely been more important than it is right now. Let’s start with the obvious - the pandemic continues to have a direct impact on the physical and mental wellbeing of care staff. That has to be the immediate focus.
Thinking longer term, a number of key trends suggest that care providers should be reviewing their employee engagement strategies sooner rather than later:
The ‘Great Resignation’ could become greater in 2022. According to some surveys, up to 75% of UK workers could be considering a job change this year.
There are fears that there will be further resignations in the sector when the government’s vaccination mandate widens in scope (expected on 1st April at the time of writing).
Our own industry data points to increases in both the number of care workers looking to change employers and the number and the number thinking about leaving the sector entirely (more on this below).
No surprise, then, that Care Home Management magazine chose employee engagement and wellbeing as the topic for its latest expert round table podcast. Luckily for us, it’s also a subject that has never strayed far from Richard’s mind during his decade-long career working in and with the care industry.
Richard joined host Steve Hemsley and a panel of industry peers to explore everything from working patterns and technology, to the financial regulatory and legal imperatives for proactive staff engagement.
You can listen to the full episode below or on Apple podcasts.
To kick off 2022 we’re taking a closer look at the staffing challenges facing the UK care sector with our Rethinking Retention series.
We recently surveyed 750 employees in the UK care industry to understand what matters to them in their job and the factors that would motivate them to stay or leave (either their employer or the sector).
Our in-depth Rethinking Retention report will highlight all the key findings and themes that should be front of mind for care providers in 2022 and beyond.
Click here to pre-register for exclusive early access.
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2 min read
According to our latest research, 79% of leavers are open to working in health and social care again in the future. Here are some practical steps health and social care organisations can take to reduce preventable labour turnover.
6 min read
Rishi Sunak is now Prime Minister. What does his leadership mean for the Department of Health & Social Care and for the care sector? We look at his plans.
1 min read
I was delighted to be asked to highlight some of the key flexible working trends and preferences amongst today’s care workforce at The Care Show 2022 in Birmingham.